FAQ Page

Saving our environment

FREQUENTLY ASKED QUESTIONS

Call Us +263 719 414 416 / +263 8644 288 849

or drop us a message at hello@messeinterior.com

Customer Services

IS IT SAFE TO ORDER ONLINE?

All orders can be processed online in a secure environment. We use Paypal as our payment provider.

WHAT IS THE ORDER PROCESS?

Select your items and add them to your shopping basket

Proceed to the check out page

Fill in your address details and select your delivery option

Confirm your details, choose payment method and make a payment

A confirmation email will be sent to you including a order reference number

WHAT ARE YOUR PAYMENT METHODS?

We accept the following payment methods :

Paypal
Credit and Debit Card
Cash On Delivery
Ecocash and Swipe
Crptocurrency

CAN I TRACK THE STATUS OF MY ORDER?

If you are a registered user on our website, you can check the status of your order via the "My Account" section once you have logged into your account. Please note, customers who have not registered on our site will not be able to use this facility. If you'd like to register, please fill in the registration form.

CAN I CANCEL MY ORDER?

We are currently unable to cancel orders once they have been placed online. If you no longer want the item/s you have ordered, please follow our returns and refund policy. Click here for more information.

WHO DO I CONTACT IF I HAVE PROBLEMS WITH MY ORDER?

Email: hello@messe.co.zw
Cell: +263 (0)719 414 416

Whatsapp:+263 (0) 719 414 416

DELIVERY INFORMATION

* OUR DELIVERIES ARE BEING AFFECTED BY COVID-19: *

STANDARD DELIVERY: Please note: These deliveries are currently being affected by staff shortages due to Covid-19. Standard delivery times are currently 7-14 days.

EXPRESS DELIVERY: Is currently suspended until further notice.